Khusna, A.N. 2016. PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS SMS GATEWAY PADA ONLINE SHOP TOKOFARAH. Telematika: Jurnal Telematika dan Teknologi Informasi. 13, 1 (Jan. 2016), 40–45. DOI:https://doi.org/10.31315/telematika.v13i1.1719.