TARMUJI, Ali; NURFUADI, Ilham. PEMBUATAN MODEL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DINAS KESEHATAN DIY MENGGUNAKAN METODE COBIT 4.1 DENGAN DOMAIN DELIVERY AND SUPPORT (DS). Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 12, n. 2, p. 159–166, 2015. DOI: 10.31315/telematika.v12i2.1412. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/1412. Acesso em: 5 dec. 2025.