KHUSNA, Arfiani Nur. PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS SMS GATEWAY PADA ONLINE SHOP TOKOFARAH. Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 13, n. 1, p. 40–45, 2016. DOI: 10.31315/telematika.v13i1.1719. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/1719. Acesso em: 5 dec. 2025.