PRASETYANINGRUM, Putri Taqwa; WISNUBHADRA, Irya; SUYOTO, Suyoto. SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT SEBAGAI STRATEGI BISNIS PADA BANK (STUDI KASUS DI BANK BPD DIY). Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 13, n. 1, p. 52–58, 2016. DOI: 10.31315/telematika.v13i1.1721. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/1721. Acesso em: 5 dec. 2025.