KODONG, Frans Richard. PENGEMBANGAN CUSTOMER RELATIONSHIP MANAGEMENT. Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 7, n. 2, 2015. DOI: 10.31315/telematika.v7i2.420. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/420. Acesso em: 5 dec. 2025.