PUTRA, Rafly Pradana; PRATOMO, Awang Hendrianto; PERWIRA, Rifki Indra. Text Message Classification using Multiclass Support Vector Machine on Information Service Chatbot in the Informatics Department UPN “Veteran” Yogyakarta. Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 19, n. 3, p. 295–310, 2022. DOI: 10.31315/telematika.v19i3.7418. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/7418. Acesso em: 14 dec. 2025.