SAPUTRA, Yanu Ramdhani; JAYADIANTI, Herlina; IRAWATI, Dyah Ayu. Customer Loyalty Analysis On Online Travel Agent (OTA) Using American Customer Satisfaction Index (ACSI) And Structural Equation Modelling (SEM). Telematika: Jurnal Telematika dan Teknologi Informasi, [S. l.], v. 19, n. 3, p. 347–358, 2022. DOI: 10.31315/telematika.v19i3.7734. Disponível em: https://jurnal.upnyk.ac.id/index.php/telematika/article/view/7734. Acesso em: 14 dec. 2025.