Disruption of the Covid-19 pandemic in micro business marketing communication: A case study on Fransis Pizza & Dimsum Shumpit

Revta Fariszy, Virginia Ayu Sagita

Abstract


The COVID-19 pandemic has a massive impact on economic sectors, incredibly individual jobs. In order to survive, those people have to think of another way to get income; business is one of them. Microbusiness is a quick solution, but the lack of marketing skills and business experience is the first challenge they have to go through. New entrepreneurs usually run a micro-business with limitations and planning without being based on marketing rules. This study aims to determine the marketing communication strategy of micro-businesses during the Covid-19 pandemic in starting a business for survival with the approach to Entrepreneurial Marketing (EM). The method used in this research is a case study with a marketing communication approach. Informant retrieval in this study is using purposive sampling. This research shows that different micro-business marketing approaches started during the pandemic, which intersects with entrepreneurial concepts and leisure-time businesses.


Keywords


marketing communication, micro business, entrepreneurial marketing, covid-19

Full Text:

PDF

References


Ay, C., Aytekin, P., & Nardali, S. (2010). Guerrilla Marketing Communication Tools and Ethical Problems in Guerilla Advertising. American Journal of Economics and Business Administration, 2(3), 280–286. https://doi.org/10.3844/ajebasp.2010.280.286

Bhatti, K. L., Latif, S., & Latif, R. (2015). Factors Affecting Consumer’s Store Choice Behavior. International Journal of Application or Innovation in Engineering & Management (IJAIEM), 4(9), 71–77.

Cheung, C. M. K., & Thadani, D. R. (2010). The Effectiveness of Electronic Word-of-Mouth Communication: A Literature Analysis. BLED 2010 Proceedings, 18. https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1023&context=bled2010

Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008

Choong, K., Drennan, J., Weeks, C. S., & Weber, I. (2021). Reaching subculture markets: The cryptic marketing approach. Journal of Marketing Communications, 27(2), 160–175. https://doi.org/10.1080/13527266.2019.1640269

Eloksari, E. A. (2020, March 20). Food deliveries, online game purchases up as people stay at home during COVID-19 pandemic. The Jakarta Post. https://www.thejakartapost.com/news/2020/03/20/food-deliveries-online-game-purchases-up-as-people-stay-at-home-during-covid-19-pandemic.html

Godes, D., & Mayzlin, D. (2002). Using Online Conversations to Study Word of Mouth Communication. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.327841

Herr, P. M., Kardes, F. R., & Kim, J. (1991). Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective. Journal of Consumer Research, 17(4), 454. https://doi.org/10.1086/208570

Horner, S., & Swarbrooke, J. (2006). Leisure marketing: A global perspective (1. publ., Reprint). Elsevier Butterworth-Heinemann.

Jourdain, A., & Naulin, S. (2020). Introduction: The Marketization of Everyday Life. In S. Naulin & A. Jourdain (Eds.), The Social Meaning of Extra Money (pp. 1–29). Springer International Publishing. https://doi.org/10.1007/978-3-030-18297-7_1

Kotler, P., & Keller, K. L. (2016). Marketing management (15 [edition]). Pearson.

Laksono, F. M. (2021, June 11). Interview with Fransis Pizza [Personal communication].

Mainguy, G. (2020). Domesticity as Value: The Commodification of Foodstuffs in Precarious Rural Russia. In S. Naulin & A. Jourdain (Eds.), The Social Meaning of Extra Money (pp. 151–182). Springer International Publishing. https://doi.org/10.1007/978-3-030-18297-7_6

Naulin, S., & Jourdain, A. (Eds.). (2020). The Social Meaning of Extra Money: Capitalism and the Commodification of Domestic and Leisure Activities. Springer International Publishing. https://doi.org/10.1007/978-3-030-18297-7

Nijssen, E. J. (2017). Entrepreneurial marketing: An effectual approach (Second Edition). Routledge, Taylor & Francis Group.

Percy, L. (2014). Strategic integrated marketing communications (Second edition). Routledge.

Purnomo, M., Karneli, O., & Febrian, A. F. (2018). Entrepreneurial Marketing: Apa, Mengapa, Dan Bagaimana? Jurnal Aplikasi Bisnis, 8(1), 57–62.

Putri, D. B. (2021, August 11). Interview with Dimsum Shumpit [Personal communication].

Sandi, F. (2020, December 11). Pengangguran RI “Meledak”, Tambah 2,67 Juta Orang Saat Corona. CNBC Indonesia. CNBC Indonesia. https://www.cnbcindonesia.com/news/20201211114501-4-208391/pengangguran-ri-meledak-tambah-267-juta-orang-saat-corona

Santia, T. (2020, November 24). Menaker: Jumlah Pengangguran Naik jadi 9,7 Juta Orang Akibat Pandemi Covid-19. Liputan6.Com. https://www.liputan6.com/bisnis/read/4416534/menaker-jumlah-pengangguran-naik-jadi-97-juta-orang-akibat-pandemi-covid-19

Schindler, R. M., & Bickart, B. (2005). Published “Word of Mouth:” Referable, Consumer-Generated Information on the Internet. In Online Consumer Psychology: Understanding and Influencing Behavior in the Virtual World (pp. 35–61). Lawrence Erlbaum Associates.

Thomas, G. M. (2004). Building the buzz in the hive mind. Journal of Consumer Behaviour, 4(1), 64–72. https://doi.org/10.1002/cb.158

Whalen, P. S., & Holloway, S. S. (2012). Effectual marketing planning for new ventures. AMS Review, 2(1), 34–43. https://doi.org/10.1007/s13162-012-0026-5

Widiyarti, Y. (2021, January 22). Macam Hobi yang Naik Daun di Masa Pandemi Covid-19. Tempo.Co. https://gaya.tempo.co/read/1425583/macam-hobi-yang-naik-daun-di-masa-pandemi-covid-19

Yin, R. K. (2016). Qualitative research from start to finish (Second edition). The Guilford Press.




DOI: https://doi.org/10.31315/ijcs.v15i1.7541

Refbacks

  • There are currently no refbacks.



Published by :

Department of Communication Studies
Faculty of Social and Political Sciences
Universitas Pembangunan Nasional “Veteran” Yogyakarta, Indonesia

 SINTA - Science and Technology Index