Pengembangan Sistem Pendampingan Usaha Berkelanjutan Bagi UMKM Berbasis Sistem Manajemen Kinerja

Mohammad Riza Radyanto, Endro Prihastono

Abstract


During 2015-2018, Micro and Small and Medium Enterprises (MSMEs) entrepreneurs are faced with complex and multidimensional business problems influenced by internal and external factors. they are faced with problems that are classified into 5 main problems: marketing, finance, product legality, human resources, and packaging. The limited number of workers also affects business performance, where the average number of operators is 1-3 people per MSME, so steps are needed to maintain business performance namely through business assistance by outsiders. The purpose of this research is to produce a new system in the form of a continuous business assistance model involving 5 elements Penta helix: government, academia, business, community, and business assistants. The method used is a case study, a literature study based on gap analysis of previous research. The results obtained from this study are a new system in the form of a sustainable assistance model with 23 key performance indicators from 5 aspects of business based on a Performance Management System. In the future with this system, it is expected that Indonesian MSMEs have business resilience and sustainability.


Keywords


Business Resilience; Penta Helix System; Sustainable Business Assistance; Performance Management System

Full Text:

PDF (Indonesian)

References


Al-Najjar, B. Kans, M., (2006). A model to identify relevant data for problem tracing and maintenance cost-effective decisions: A case study. International Journal of productivity, 55(8), pp. 616-637

Bhamra, R., Dani, S. and Burnard, K. (2011), “Resilience: the concept, a literature review and future directions”, International Journal of Production Research, Vol. 49 No. 18, pp. 5375-5393

Burnard, K. and Bhamra, R. (2011), “Organisational resilience: development of a conceptual framework for organisational responses”, International Journal of Production Research, Vol. 49, pp. 5581-5599

Biro Pusat Statistik Republik Indonesia (2019) , Data UMKM 1997-2013 , https:// www.bps.go.id/statictable /2014/01/30/ 1322/ tabel-perkembangan-umkm-pada-periode-1997--2013.html diakses 8 Juni 2019

Dinas Koperasi dan UKM Provinsi Jawa Tengah (2019), Data UMKM dan Koperasi https://dinkop-umkm.jatengprov.go.id/ content/index/2/73/6/data-koperasi-umkm diakses 8 Juni 2019

Kementerian Koperasi dan UKM Republik Indonesia, (2016) Peraturan Menteri Koperasi dan UKM Nomor 24/Kep/M.KUKM/VIII/2016 Tentang Komite Standar Kompetensi Bidang Koperasi dan UMKM

Kementerian Koperasi dan UKM Republik Indonesia, (2017), Buku Kerja Konsultan Pendamping PLUT KUMKM, Pusat Layanan Usaha Terpadu

Kementerian Tenaga Kerja Republik Indonesia (2017), Kepmen Ketenagakerjaan Nomor:181 tanggal 19 Juni 2017 Tentang Penetapan Standar Kompetensi Kerja Nasional Indonesia (SKKNI) bidang pendamping UMKM

Kementerian Koperasi dan UKM Republik Indonesia, (2016) Peraturan Menteri Koperasi dan UKM Nomor: 02/Per/M.KUKM/1/2016 Tentang Pendampingan KUMK

Neely, A. Gregory, M. Platts, K., (1995). Performance Measurement System Design: A Literature Review and Research Agenda. International Journal of Operations & Production Management, 15(4), pp. 80-116.

Neely, A. (1998). "Three models of measurement: theory and practice." International Journal of Business Performance Management 1(1): 47-64.

Neely, A. Bourne, M. Kennerley, M., (2000). Performance Measurement System Design: Developing and Testing a Process-based Approach. International Journal of Operations & Production Management, 20(10), pp. 1119-1145

Parmenter, D., (2007). Key Performance Indicators: Developing Implementing and Using Winning KPIs. New Jersey: John Wiley & Sons, Inc.

Slack, N. Chambers, S. Johnston, R. Betts, A., (2009). Operations and process management: principles and practice for strategic impact. 2nd ed. Harlow ; New York : Prentice Hall

Somers, S. ,2009, Measuring resilience potential: an adaptive strategy for organizational crisis planning. Journal of Contingencies and Crisis Management, 17(1), 12-23

Tsai, Y.C. Chen, Y.T., 2011. Analysing Key Performance Indicators (KPI) for E-commerce and Internet Marketing of Elderly Product: A Review. Archives of Gerontology and Geriatrics, In Press, Corrected Proof.

Winnard, J, Adcord Andy, (2013) Surviving or Flourishing Integrating Business Resilience and Sustainability, Journal of Strategy and Management Vol. 7 No. 3, 2014 pp. 303-315 Emerald Group Publishing Limited 1755-425X

Wright, C., Kiparoglou, V., Williams, M. and Hilton, J. (2012), “A framework for resilience thinking”, Procedia Computer Science, Vol. 8, pp. 45-52.




DOI: https://doi.org/10.31315/opsi.v13i1.3467

Refbacks

  • There are currently no refbacks.


Article Metrics

Metrics Loading ...

Metrics powered by PLOS ALM


Sekretariat :
Jurusan Teknik Industri
FTI UPN "Veteran" Yogyakarta
d.a Jalan Babarsari 2 Tambakbayan Yogyakarta 55281
Telp. (0274) 486256
Website http://jurnal.upnyk.ac.id/index.php/opsi
email : jurnal.opsi@upnyk.ac.id

 

indexed by:

  


Lisensi Creative Commons
Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi 4.0 Internasional.
View My Stats