The Influence of Knowledge Management and Organization Innovativeness on The Organizational Resilience: A Theoretical Framework

Annisa Dewi Akbari, Didien Suhardini, Agung Sasongko


Covid-19 pandemic had a real negative impact on all sectors, including startup. More than half of total start-ups in Indonesia can’t survive the crisis caused by Covid-19 pandemic. This requires the organization to be able to develop its ability to survive. The answer to this challenge is organization resilience. Organizational resilience can anticipate potential threats, respond to unexpected events, and achieve sustainable growth. Through a recent literature study related to theory and conceptualization of organizational resilience, as well as considering contextual factors adapted to organizations, especially startup, this research succeeded in developing a theoretical model related to organizational resilience. The framework is built on three variables, namely organization resilience as the dependent variable, knowledge management as independent variable, and organization innovativeness as intervening variable, with 11 sub-variables, and four hypotheses. Furthermore, this framework can be an initial picture and insight for Chief Executive Officers (CEOs) of startup, to navigate organizations in dynamic environments, crisis situations, or in the midst of today's global competition


organization resilience; knowledge management; organization innovativeness; theoretical framework


Ahiauzu, L.U., Eketu, & Continue, A. (2015). Product innovation and organizational resilience in public universities in south-south nigeria. European Journal of Business and Management, 7(33), 82-91.

Annarelli, A., Battistella, C., & Nonino, F. (2020). A framework to evaluate the effects of organizational resilience on service quality. Sustainability, 12 (958), 1-15.

Chen, R., Xie, Y., & Liu, Y. (2021). Defining, conceptualizing, and measuring organizational resilience: A multiple case study. Sustainability, 13(5), 2517.

Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11(4), 20-29.

Duchek, S., Raetze, S., & Scheuch, I. (2019). The role of diversity in organizational resilience: A theoretical framework. Business Research, 13(2), 387-423.

Fani, A.A., Fard, H.D., & Takhkeshi, H. (2017). Knowledge management and organizational resilience organizational learning as a mediator in iranian public organizations. Information and Knowledge management, 7(6), 37-48.

Fisher, C. (2007). Researching and writing a dissertation: a guidebook for business students. Financial Times Prentice Hall: Intervarsity Press.

Harkema, S. (2003). A complex adaptive perspective on learning within innovation projects. The Learning Organization, 10(6), 340-346.

Hillmann, J., & Guenther, E. (2020). Organizational resilience: A valuable construct for management research? International Journal of Management Reviews, 23(1), 7-44.

Imbas 1 Tahun Pandemi, Jumlah startup Di Indonesia Alami Penurunan. (2021, May 21)

Jimenez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408-417.

Nonaka, I., Nonaka, I. O., Ikujiro, N., Takeuchi, H., Professor of Knowledge Ikujiro Nonaka, & Both Professors of Management at the Institute of Business Research Hirotaka Takeuchi. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. OUP USA.

Păunescu, C., & Mátyus, E. (2020). Resilience measures to dealing with the COVID-19 pandemic evidence from Romanian micro and small enterprises. Management & Marketing. Challenges for the Knowledge Society, 15(s1), 439-457.

Rahimi, E., Rostami, N.A., Shad, F.S., & Vafaei, V. (2017). The Importance of knowledge management in innovation. Applied Mathematics in Engineering, Management and Technology, 5(1), 68-73.

Schaffer, N., Perez, P.G., & Weking, J. (2021). How business model innovation fosters organizational resilience during COVID-19. AMCIS Proceedings.

Suryaningtyas, D., Sudiro A.,Troena Eka A., & Irawanto Dodi W. (2019). organizational resilience and organizational performance: examining the mediating roles of resilient leadership and organizational culture. Academy of Strategic Management Jornal, 18(2), 1-7.

Tamanna, M., & Sharma, S.K. (2020). Do resilient organizations enhance organizational performance?. International Journal of Scientific & Technology Research, 9(2), 3610-3612.

Umoh, G., & Amah, E. (2013). Knowledge management and organizational resilience in nigerian manufacturing organizations. Developing Country Study, 3(9), 104-120.

Waduh 30 Persen startup Diproyeksi Tutup pada semester I/2021. (2021, June 4).



  • There are currently no refbacks.

Sekretariat :
Jurusan Teknik Industri
FTI UPN "Veteran" Yogyakarta
d.a Jalan Babarsari 2 Tambakbayan Yogyakarta 55281
Telp. (0274) 486256
email :


indexed by:


Lisensi Creative Commons
This work is Licensed Under a Creative Commons Attribution 4.0 International license.

View My Stats