Perancangan E-Government Pelayanan Pengaduan Dan Penyelesaian Sengketa Lingkungan di Era Kebiasaan Baru Pada Dinas Lingkungan Hidup Kota Makassar

Asmah Akhriana, Faizal Faizal, Andi Irmayana

Abstract


At the Environmental Service, there is a PPLH Arrangement and Compliance Division. One of the environmental dispute reporting services is a dispute between two or more parties arising from activities that have the potential and or have an impact on the environment. The environmental complaint and dispute resolution service at the Makassar City Environmental Service have guidelines for verifying disputes involving many aspects of activities and data collection. The background of the research is the community's obstacles in quick access to reporting complaints due to allegations of pollution and or environmental destruction. Another problem is that the Department of the Environment still needs to prepare a verification plan for environmental disputes involving the reporter and related agencies. The impact of the pandemic that cities and even countries have felt makes the problem even more complicated. The research objective is to design an E-Government application for Complaints and Environmental Dispute Resolution Services that can be accessed by the public anytime and anywhere, especially in the era of new habits. The waterfall's system development method starts from system engineering, needs analysis, design, coding, testing and maintenance. Black box testing method for functional testing. The programming language used is the PHP programming language in building environmental dispute verification media and Android-based applications as a complaint medium. The results of this study are that this application can be a medium so that complaints become easier and can neatly document the dispute resolution process.

Keywords


E-Government, Web, Sengketa Lingkungan, Android

Full Text:

PDF

References


N. Azizah, E. S. N. Aisyah, and A. Ananda, “Aplikasi Pelayanan Masyarakat Terhadap Pencemaran Lingkungan Pada Dinas Lingkungan Hidup Dan Kebersihan Kabupaten Tangerang,” Konf. Nas. Sist. Inf. 2018, 2018.

A. A. K. Aditama, D. Djuni, and N. Wirastuti, “Rancang Bangun APlikasi Pendataan Warga Banjar Berbasis Android,” J. SPEKTRUM, vol. 1, no. 1, pp. 65–71, 2014.

D. Suherman, “Penyelenggaraan E-Goverment di Kabupaten Bandung Sebagai Upaya Meningkatkan Kualitas Pelayanan Publik,” Publica J. Pemikir. Adm. Negara, vol. 12, no. 2, pp. 101–111, 2020.

Y. P. Angguna, “Upaya Pengembangan E-Government Dalam Pelayanan Publik Pada Dinas Koperasi Dan UKM Kota Malang,” J. Adm. Publik, vol. 3, no. 1, pp. 80–88, 2015.

I. Syafei, M. Kamayani, and E. Sinduningrum, “Perancangan Aplikasi Pengaduan Masyarakat Terhadap Lingkungan Di Tingkat Kelurahan,” in Prosiding Seminar Nasional Teknoka, 2019, vol. 4, pp. I111–I116.

W. Dahniah and I. K. D. Nuryana, “Rancang Bangun Aplikasi Pengaduan Masyarakat di Dinas Lingkungan Hidup Berbasis Web Menggunakan Framework Laravel,” J. Manaj. Inform., vol. 11, no. 1, 2020.

C. Firmansyah, “Sistem Layanan Pengaduan Masyarakat Lingkup Desa Gunungtanjung Berbasis Web dan SMS Gateway dengan Metode Antrian FIFO,” J. Manaj. Dan Tek. Inform., vol. 1, no. 1, 2018.

A. Jumardi and A. Solichin, “Prototipe aplikasi layanan pengaduan masyarakat berbasis android dan web service,” J. Telemat., vol. 8, no. 1, 2016.

R. Novianti and R. A. Krisdiawan, “Implementasi Algoritma Floyd Warshall Pada Aplikasi Pengaduan Masyarakat Berbasis Android,” NUANSA Inform., vol. 13, no. 1, 2019.

G. W. Sasmito, “Penerapan Metode Waterfall Pada Desain Sistem Informasi Geografis Industri Kabupaten Tegal,” J. Inform. J. Pengemb. IT, vol. 2, no. 1, pp. 6–12, 2017.

S. Suendri, “Implementasi Diagram UML (Unified Modelling Language) Pada Perancangan Sistem Informasi Remunerasi Dosen Dengan Database Oracle (Studi Kasus: UIN Sumatera Utara Medan),” Algoritm. J. Ilmu Komput. Dan Inform., vol. 2, no. 2, p. 1, 2019.

R. Muhidin, N. F. Kharie, and M. Kubais, “Analisis dan Perancangan Sistem Informasi Pada SMA Negeri 18 Halmahera Selatan Sebagai Media Promosi Berbasis Web,” IJIS-Indonesian J. Inf. Syst., vol. 2, no. 2, 2017.

T. A. Kurniawan, “Pemodelan use case (UML): evaluasi terhadap beberapa kesalahan dalam praktik,” J. Teknol. Inf. dan Ilmu Komput, vol. 5, no. 1, p. 77, 2018.

N. Nurdam, “Sequence Diagram sebagai perkakas perancangan antarmuka pemakai,” Ultim. J. Tek. Inform., vol. 6, no. 1, pp. 21–25, 2014.

M. Nurudin, W. Jayanti, R. D. Saputro, M. P. Saputra, and Y. Yulianti, “Pengujian Black Box pada Aplikasi Penjualan Berbasis Web Menggunakan Teknik Boundary Value Analysis,” J. Inform. Univ. Pamulang, vol. 4, no. 4, pp. 143–148, 2019.




DOI: https://doi.org/10.31315/telematika.v19i1.5475

DOI (PDF): https://doi.org/10.31315/telematika.v19i1.5475.g4419

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Copyright of :
TELEMATIKA: Jurnal Informatika dan Teknologi Informasi
ISSN 1829-667X (print); ISSN 2460-9021 (online)


Dipublikasi oleh
Jurusan Teknik Informatika, UPN Veteran Yogyakarta
Jl. Babarsari 2 Yogyakarta 55281 (Kampus Unit II)
Telp: +62 274 485786
email: jurnaltelematika@upnyk.ac.id

 

Jurnal Telematika sudah diindeks oleh beberapa lembaga berikut:
 

 

Status Kunjungan Jurnal Telematika