Enhancing product quality in precast concrete spun pile through the Six Sigma DMAIC
DOI:
https://doi.org/10.31315/opsi.v19i1.14778Keywords:
Spun pile, Defect reduction, Quality improvement, Six sigma, DMAICAbstract
Defects in precast concrete spun pile production pose risks to structural reliability, operational efficiency, and project costs. The Company has experienced recurring defects that increase the cost of poor quality and reduce customer satisfaction, highlighting the need for a systematic improvement approach. This study applies the Six Sigma DMAIC methodology to analyze and reduce defects using production data from 25,206 units manufactured between 2020 and 2022. Statistical analysis using P-chart control limits, DPMO calculations, and sigma-level evaluation revealed an overall defect rate of 0.63%, dominated by Broken PC Bars, Cracks in the Stock Area, and Dry Concrete, which together contributed 62.5% of total defects. The initial process performance averaged 3.4 sigma (approximately 2,150 DPMO), which improved to 4.67 sigma following the proposed corrective actions. Root cause analysis identified human factors, unstable machine calibration, procedural inconsistencies, and material variability as the primary contributors. Improvement recommendations include operator training, biweekly machine maintenance, digital standardization of work procedures, and stricter material control. The findings demonstrate the effectiveness of a data-driven DMAIC approach for enhancing product quality in precast manufacturing. Future improvements may incorporate IoT-based monitoring and stronger supplier collaboration to support long-term process stability and operational excellence.
References
[1] J.-H. Chen, S. Yan, H.-W. Tai, and C.-Y. Chang, “Optimizing profit and logistics for precast concrete production,” Can. J. Civ. Eng., vol. 44, no. 6, pp. 393–406, Mar. 2017, doi: 10.1139/cjce-2016-0401.
[2] M. Orientilize, W. A. Prakoso, Y. Lase, S. Purnomo, I. H. Sumartono, and W. Agustin, “The Evaluation of Displacement Ductility of Low Confinement Spun Pile to Pile Cap Connections,” Int. J. Technol., vol. 14, no. 4, pp. 823–832, 2023, doi: 10.14716/ijtech.v14i4.5889.
[3] C. Tan, X. Jiang, X. Qiang, and M. Fan, “Flexural Performance of Carbon Fiber-Reinforced Polymer Prestressed Spun High-Strength Concrete Pile,” Appl. Sci., vol. 14, no. 16, 2024, doi: 10.3390/app14167170.
[4] J. Ren, Q. Xu, G. Chen, C. Liu, S. Gong, and Y. Lu, “Flexural performance of pretensioned centrifugal spun concrete piles with combined steel strands and reinforcing bars,” Structures, vol. 34, pp. 4467–4485, 2021, doi: 10.1016/j.istruc.2021.10.052.
[5] O. Mulia, P. W. Adi, and M. Nadila, “Numerical study of low confinement spun pile to pile cap connection,” E3S Web Conf., vol. 347, 2022, doi: 10.1051/e3sconf/202234701002.
[6] S. Indriyawati and G. A. Y. P. Adistana, “Analisis Pengendalian Kualitas Produk Tiang Pancang Menggunakan Metode Six Sigma,” J. Tek. Sipil, pp. 1–10, 2018.
[7] T. M. Zayed and D. W. Halpin, “Simulation as a Tool for Pile Productivity Assessment,” J. Constr. Eng. Manag., vol. 130, no. 3, pp. 394–404, 2004, doi: 10.1061/(asce)0733-9364(2004)130:3(394).
[8] K. S. Ahmed, N. Siddika, A. Al-Moneim, and M. W. Islam, “A case study on the shear behavior of pretensioned Spun Precast Concrete (SPC) piles,” Case Stud. Constr. Mater., vol. 19, no. August, p. e02478, 2023, doi: 10.1016/j.cscm.2023.e02478.
[9] C. Y. Yi, J. Y. Park, C. Y. Park, J. C. Lee, and Y. J. Park, “Eco-Economic Performance Estimation Method for Pretensioned Spun High-Strength Concrete Pile Installation,” Sustain., vol. 14, no. 19, 2022, doi: 10.3390/su141911990.
[10] A. A. Emelyanovich, S. V. Koval, and A. S. Kokorin, “Quality Management In Precast Concrete Industry: Problems And Perspectives,” pp. 154–161, 2019, doi: 10.15405/epsbs.2019.12.05.19.
[11] A. A. S. R. Amarasinghe, D. Agdas, and L. Dawes, “Evaluating labour productivity and profitability in precast concrete manufacturing,” Eng. Constr. Archit. Manag., vol. 32, no. 13, pp. 148–173, 2025, doi: 10.1108/ECAM-05-2024-0666.
[12] M. K. Grant, A. G. Asamoah, M. T. Dweh, B. Obuobi, C. Yang, and Y. Zhang, “Ghana cocoa agroforestry sustainability modelling: a practical approach for measuring and enhancing sustainability performance,” Int. J. Agric. Sustain., vol. 23, no. 1, pp. 1–26, 2025, doi: 10.1080/14735903.2025.2553967.
[13] A. Hamdan et al., “Enhancing sustainability performance of universities: A DMAIC approach,” Syst. Res. Behav. Sci., vol. 41, no. 1, pp. 153–172, 2024, doi: 10.1002/sres.2942.
[14] A. S. H. M. van Dalen, J. Strandbygaard, I. van Herzeele, S. Boet, T. P. Grantcharov, and M. P. Schijven, “Six Sigma in surgery: how to create a safer culture in the operating theatre using innovative technology,” Br. J. Anaesth., vol. 127, no. 6, pp. 817–820, 2021, doi: 10.1016/j.bja.2021.08.023.
[15] R. Ansari, T. Egbelakin, J. Mbachu, and E. O. Rasheed, “Maximizing the productivity of the precast concrete plants by implementing the lean management system,” 5th Annu. New Zeal. Built Environ. Res. Symp. 2017, E. Auckland, New Zeal., no. October, pp. 87–97, 2017.
[16] D. Kurniawan, “Penurunan Produk Cacat Dengan Metode Six Sigma Dan Continuous Improvement Di PT. Cakra Guna Cipta,” J. Teknol. Dan Manaj. Ind., vol. 5, no. 1, pp. 8–14, 2019, doi: 10.36040/jtmi.v5i1.253.
[17] A. Faturochman, I. Prakoso, A. A. Sibarani, and K. Muhammad, “Penerapan Metode Six Sigma dalam Analisis Kualitas Produk (Studi Kasus Perusahaan Pemroduksi Baja Tulang Beton),” SPECTA J. Technol., vol. 4, no. 2, pp. 45–54, 2020, doi: 10.35718/specta.v4i2.189.
[18] M. F. Tchidi, Z. He, and Y. B. Li, “Process and quality improvement using Six Sigma in construction industry,” J. Civ. Eng. Manag., vol. 18, no. 2, pp. 158–172, 2012, doi: 10.3846/13923730.2012.657411.
[19] J. A. Eguren, K. Zgodavova, J. Alberdi, G. Unzueta, J. Retegi, and J. I. Igartua, “Experimentation on the sustainability of 3D printing with recycled filaments using Lean Six Sigma methodology,” Procedia Comput. Sci., vol. 253, no. 2024, pp. 425–434, 2025, doi: 10.1016/j.procs.2025.01.104.
[20] S. Bahrud and M. S. HS, “Analisa pengendalian mutu produk box culvert dengan menggunakan metode six sigma,” Ejournal.Unesa.Ac.I, pp. 1–10, 2018.
[21] R. Pratiwi, M. Mustakim, and L. Sucilianti, “Pengendalian Kualitas Pada Corrugated Concrete Sheet Pile Dengan Metode Six Sigma,” J. Ilm. Tek. Sipil TRANSUKMA, vol. 3, no. 2, pp. 99–113, 2021, doi: 10.36277/transukma.v3i2.76.
[22] D. Suhardi and S. Kusumawardhani, “Usulan Penerapan Six Sigma DMAIC pada Produk Batu Split (Studi Kasus PT. MBP),” J. Rekayasa Sist. Ind., vol. 10, no. 1, pp. 55–63, 2022.
[23] M. Nokulunga, T. Didi, and A. Clinton, “Cost of poor quality in construction projects in Swaziland,” Proc. Int. Conf. Ind. Eng. Oper. Manag., vol. 2018, no. SEP, pp. 1703–1711, 2018.
[24] J. D. Walston, M. A. Badar, C. J. Kluse, and R. Rostom, “A Review Analysis of Cost of Quality, Cost of Poor Quality, and Hidden Quality Cost,” J. Technol. Stud., vol. 50, no. 1, pp. 1–13, 2025, doi: 10.21061/jts.435.
[25] A. Prashar, “Adoption of Six Sigma DMAIC to reduce cost of poor quality,” Int. J. Product. Perform. Manag., vol. 63, no. 1, pp. 103–126, Jan. 2014, doi: 10.1108/IJPPM-01-2013-0018.
[26] D. Hazimah, P. Himawan, and D. Herwanto, “Volume 8 No . 3 Juli 2024 Pengendalian Kualitas Produk Cacat Spun pile di PT . X dengan Menggunakan Metode Six Sigma P-ISSN : 2776-4745,” vol. 8, no. 3, 2024.
[27] M. G. Richardson, Fundamentals of Durable Reinforced Concrete. 2023. doi: 10.1201/9781003261414.
[28] W. Jiang and L. Wu, “Flow Shop Optimization of Hybrid Make-to-Order and Make-to-Stock in Precast Concrete Component Production,” J. Clean. Prod., vol. 297, p. 126708, Mar. 2021, doi: 10.1016/j.jclepro.2021.126708.
[29] E. H. Abualsauod, “Integrating six sigma and lean management for enhanced quality management in industrial applications,” J. Eng. Res., no. September, 2025, doi: 10.1016/j.jer.2025.09.007.
[30] A. Mittal, P. Gupta, V. Kumar, A. Al Owad, S. Mahlawat, and S. Singh, “The performance improvement analysis using Six Sigma DMAIC methodology: A case study on Indian manufacturing company,” Heliyon, vol. 9, no. 3, p. e14625, 2023, doi: 10.1016/j.heliyon.2023.e14625.
[31] S. A. Shukor and S. Yaakub, “The Impact of Cost of Poor Quality (COPQ) on Continuous Improvement (CI) Initiatives: A Case Study of General Electric,” Glob. Bus. Manag., vol. 17, no. 1, pp. 39–62, 2025, [Online]. Available: https://www.researchgate.net/publication/393178725
[32] N. Gupta, P. Kini, S. Gupta, H. Darbari, N. Joshi, and M. Khosravy, “Six Sigma based modeling of the hydraulic oil heating under low load operation,” Eng. Sci. Technol. an Int. J., vol. 24, no. 1, pp. 11–21, 2021, doi: 10.1016/j.jestch.2020.12.002.
[33] J. Antony, E. V. Gijo, and S. J. Childe, “Case study in Six Sigma methodology: Manufacturing quality improvement and guidance for managers,” Prod. Plan. Control, vol. 23, no. 8, pp. 624–640, 2012, doi: 10.1080/09537287.2011.576404.
[34] M. Smętkowska and B. Mrugalska, “Using Six Sigma DMAIC to Improve the Quality of the Production Process: A Case Study,” Procedia - Soc. Behav. Sci., vol. 238, no. January, pp. 590–596, 2018, doi: 10.1016/j.sbspro.2018.04.039.
[35] A. Darmawan, S. Bahri, I. Fansuri, and N. Tahir, “Evaluating the quality of pole concrete production through the integration of Six Sigma and Kaizen,” vol. 10, no. 2, 2024.
[36] N. Lambri et al., “Machine learning and lean six sigma for targeted patient-specific quality assurance of volumetric modulated arc therapy plans,” Phys. Imaging Radiat. Oncol., vol. 31, no. April, p. 100617, 2024, doi: 10.1016/j.phro.2024.100617.
[37] D. Oliveira, L. Teixeira, and H. Alvelos, “Integration of Process Modeling and Six Sigma for defect reduction: A case study in a wind blade factory,” Procedia Comput. Sci., vol. 232, pp. 3151–3160, 2024, doi: 10.1016/j.procs.2024.02.131.
[38] L. M. Monday, “Define, Measure, Analyze, Improve, Control (DMAIC) Methodology as a Roadmap in Quality Improvement,” Glob. J. Qual. Saf. Healthc., vol. 5, no. 2, pp. 44–46, 2022, doi: 10.36401/jqsh-22-x2.
[39] M. Effendi, “Reducing Cement Bag Defects Using DMAIC and Fault Tree Analysis (FTA) in a Cement Industry in Bogor,” Universitas Mercu Buana, Jakarta, Indonesia, 2025. [Online]. Available: https://repository.mercubuana.ac.id/94191/
[40] A. Shabrina, I. Syahputra, and E. Yuniarti, “Quality Control of Garment Product Using DMAIC Six Sigma,” J. Rekayasa dan Manaj. Sist. Ind., vol. 2, no. 1, pp. 7–13, 2014.
[41] T. C. Tyas and I. Giyanti, “Quality control of garment product using DMAIC Six Sigma,” Opsi, vol. 17, no. 1, p. 234, 2024, doi: 10.31315/opsi.v17i1.7107.
[42] C. Sithole, I. Gibson, and S. Hoekstra, “Evaluation of the applicability of design for six sigma to metal additive manufacturing technology,” Procedia CIRP, vol. 100, no. March, pp. 798–803, 2021, doi: 10.1016/j.procir.2021.05.041.
[43] Q. Liu, M. Hu, F. Yang, Y. Li, and F. Yang, “Application of a six sigma model to evaluate the analytical performance of cerebrospinal fluid biochemical analytes and the design of quality control strategies for these assays: A single-centre study,” Clin. Biochem., vol. 114, no. November 2022, pp. 73–78, 2023, doi: 10.1016/j.clinbiochem.2023.02.005.
[44] A. Vincent, D. Pocius, and Y. Huang, “Six Sigma performance of quality indicators in total testing process of point-of-care glucose measurement: A two-year review,” Pract. Lab. Med., vol. 25, no. March, p. e00215, 2021, doi: 10.1016/j.plabm.2021.e00215.
[45] H. Kurnia, C. Jaqin, and H. H. Purba, “Quality Improvement With The DMAIC Approach Using The Implementation of Benchmarking And KPI Methods,” Ind. Eng. Oper. Manag., pp. 2122–2132, 2021, [Online]. Available: http://ieomsociety.org/proceedings/2021indonesia/400.pdf
[46] Y. T. Jou, R. M. Silitonga, M. C. Lin, R. Sukwadi, and J. Rivaldo, “Application of Six Sigma Methodology in an Automotive Manufacturing Company: A Case Study,” Sustain., vol. 14, no. 21, pp. 1–27, 2022, doi: 10.3390/su142114497.
[47] L. Fitria, D. Tauhida, and A. Sokhibi, “Quality Control with Six Sigma Method to Minimize Polyester Fabric Product Defects at PT Sukuntex,” Opsi, vol. 16, no. 1, p. 110, 2023, doi: 10.31315/opsi.v16i1.6786.
[48] F. Aprianti, R. Kusnanto, and M. M. Habibie, “Quality Improvement of Tin Ingot Product Using Six Sigma Method at PT Timah Tbk,” J. Tek. Ind., vol. 23, no. 1, pp. 47–54, 2021.
[49] I. Mayusda, “Quality Improvement of Tin Ingot Product Using Six Sigma Method at PT Timah Tbk,” Opsi, vol. 16, no. 1, p. 121, 2023, doi: 10.31315/opsi.v16i1.7434.
[50] N. N. Priyanti, J. Saragih, and I. Mayusda, “Enhancing quality in plastic manufacturing : application to polybox containers Six,” vol. 18, no. 2, 2025.
[51] R. Dimas Alfianto and B. Cipta Zega, “Pengendalian Kualitas Produk Pc Spun Pile Dengan Menggunakan Metode Six Sigma Pada Pt. Jaya Beton Indonesia Surabaya,” vol. 1, no. 1, 2023.
[52] N. Jamil, H. Gholami, M. Z. M. Saman, D. Streimikiene, S. Sharif, and N. Zakuan, “DMAIC-based approach to sustainable value stream mapping: towards a sustainable manufacturing system,” Econ. Res. Istraz. , vol. 33, no. 1, pp. 331–360, 2020, doi: 10.1080/1331677X.2020.1715236.
[53] M. Ly Duc, P. Bilik, and R. Martinek, “Hybrid six sigma based on recursive kalman filter and weibull distribution to estimate the lifespan of Bulb LEDs,” Results Eng., vol. 23, no. June, p. 102633, 2024, doi: 10.1016/j.rineng.2024.102633.
[54] R. Baiochi, M. Lizot, and E. A. Portela Santos, “A Review of Quality Improvement Framework for Industry 4.0,” Procedia Comput. Sci., vol. 254, pp. 13–18, 2025, doi: 10.1016/j.procir.2025.01.003.
[55] D. A. Purnama and W. N. Cahyo, “A machine learning-driven Six Sigma framework for enhancing the quality improvement and productivity in the Aircraft Manufacturing,” vol. 18, no. 1, 2025.
[56] A. Haug, F. Zachariassen, and D. van Liempd, “The costs of poor data quality,” J. Ind. Eng. Manag., vol. 4, no. 2, pp. 168–193, 2011, doi: 10.3926/jiem.2011.v4n2.p168-193.
[57] S. Abd Shukor and S. Yaakub, “Investigating the Mediating Effect of Continuous Improvement towards the Relationships between Cost of Poor Quality and Operational Performance: The Case of General Electric,” Semarak Adv. Res. Organ. Behav., vol. 6, no. 1, pp. 30–49, 2025, doi: 10.37934/sarob.6.1.3049.
[58] D. M. Utama and M. Abirfatin, “Sustainable Lean Six-sigma: A new framework for improve sustainable manufacturing performance,” Clean. Eng. Technol., vol. 17, no. June, p. 100700, 2023, doi: 10.1016/j.clet.2023.100700.
[59] R. D. Rodriguez, K. Medini, and T. Wuest, “A DMAIC Framework to Improve Quality and Sustainability in Additive Manufacturing—A Case Study,” Sustain., vol. 14, no. 1, pp. 1–18, 2022, doi: 10.3390/su14010581.
[60] W. Mahardhika, I. A. Marie, D. Surjasa, and M. Y. Abu, “Model of quality improvement and risk mitigation in the supply chain of concrete spun piles industry,” AIP Conf. Proc., vol. 3215, no. 1, 2024, doi: 10.1063/5.0235717.
[61] C. Pozzan, A. Tiso, C. Pamich, and C. Verbano, “Sustainable care quality improvement: a scoping literature review of performance measurement in lean healthcare implementations,” BMC Health Serv. Res., vol. 25, no. 1, p. 1452, 2025, doi: 10.1186/s12913-025-13598-5.
[62] S. Mahendru and B. Singh, “DMAIC-Measuring the PVC Pipe Manufacturing Process DMAIC- Measuring the PVC Pipe Manufacturing Process,” no. February, 2020.
[63] Y. Widyaningsih, K. Keahlian, M. Dan, and R. Konstruksi, “Analisis Potensi Penerapan Prinsip Produksi berdasarkan Konsep Six Sigma pada Salah Satu Perusahaan Beton Precast di Indonesia Puti Farida Marzuki,” vol. 30, no. 1, pp. 101–112, 2023, doi: 10.5614/jts.2023.30.1.12.
[64] U. Saepudin and M. Derajat Amperajaya, “Upaya Mengurangi Jumlah Reject Pada Proses Produksi Carton Sheet Dengan Menggunakan Metode Six Sigma Di Pt. Kati Kartika Murni,” Inovisi, vol. 15, no. 1, pp. 1–8, 2019.
[65] H. H. Purba, A. Nindiani, A. Trimarjoko, C. Jaqin, S. Hasibuan, and S. Tampubolon, “Increasing Sigma levels in productivity improvement and industrial sustainability with Six Sigma methods in manufacturing industry: A systematic literature review,” Adv. Prod. Eng. Manag., vol. 16, no. 3, pp. 307–325, 2021, doi: 10.14743/APEM2021.3.402.
[66] A. Bakhtiar, B. R. Dzakwan, M. E. Br Sipayung, and C. A. Pradhana, “Penerapan Metode Six Sigma di PT Triangle Motorindo,” Opsi, vol. 13, no. 2, p. 113, 2020, doi: 10.31315/opsi.v13i2.4066.
[67] R. Chandel and S. Kumar, “Productivity Enhancement Using DMAIC Approach: A Case Study,” Int. J. Enhanc. Res. Sci., vol. 5, no. February 2016, pp. 2319–7463, 2016, [Online]. Available: https://www.researchgate.net/publication/315383685
[68] G. A. Nabiha, R. Fitriana, A. N. Habyba, and S. Mareta, “Proposed improvement of product support packaging material defects using the Cross-Industry Standard Process for Data Mining ( CRISP-DM ) approach,” vol. 18, no. 1, 2025.
Downloads
Published
Issue
Section
License
Authors who publish articles in this journal agree to the following conditions:
- Copyright remains with the author and gives the Opsi journal the right as a priority to publish its articles with Creative Commons Attribution 4.0 International license. Which allows articles to be shared with acknowledgement of the author of the article and this journal as the place of publication.
- Authors can distribute their articles on a non-exclusive basis (e.g. in university repositories or books) with notification or acknowledgement of publication in Opsi journals.
- Authors are allowed to post their work online (e.g. on a personal website or in a university repository) before and after the submission process (see The Effect of Open Access)
This work is Licensed Under a Creative Commons Attribution 4.0 International license.
